Improving On-Shelf Availability for Retail Supply Chains Requires the Balance of Process and Technology, Gartner,2011 年 5 月 26 日
Optimal Shelf Availability, Increasing shopper satisfaction at the moment of truth, Roland Berger Consultants, 2003 下载报告
Retail Out of Stocks - A Worldwide Examination of Extent, Causes, and Consumer Responses'', Thomas W. Gruen (University of Colorado), Daniel S. Corsten (University of St. Gallen), Sundar Bahradwaj (Emory University),2002 年 5 月 19 日 下载报告